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What if I have a baby, do they have to pay?
Babies 18 months and below are permitted to ride with adults on the Ferris Wheel for free. They must have a token or wristband for the Carousel and Inflatable Zones.
How much is a wristband?
A wristband is $15.00 per person.
Rides wristband does not include train tours.
Can we share a wristband?
Wristbands are per person only.
What does it include?
The wristband entitles the user to unlimited access (height dependant) to all the rides; Superslide, Swing Chair, Ferris Wheel, Carousel and Inflatable Zones.
How much is a token?
One single use token is $6.00.
What can I use the token on?
A token can be used for one ride on the Swing Chair, Ferris Wheel, Carousel, Inflatable Zones or 2 slides on the Superslide.
Is one token all I need for the Ferris Wheel for my family?
Tokens are per person, not per Gondola.
Do I need to purchase an additional token to ride with my child?
Most rides require a token or pass per person. However, for the Superslide parents may ride with children that are between 110cm and 120cm for the one token. Also, a parent may stand with a small child on the carousel for no additional cost.
When are the rides available to use?
Our rides are available to use from 10:00am to 4:00pm each day.
Do our rides ever close?
Due to adverse weather events and maintenance we occasionally close our rides for the safety of our patrons.
Safety is of the utmost importance to us. Due to weather and maintenance we may temporarily close the rides at times for customer safety, however we do endeavor to have them open again as soon as possible.
Are there any physical restrictions on using the rides?
Our rides are subject to safety requirements that a user must meet to participate. Key height restrictions are listed below, but other conditions can be found on the safety requirements signage at each of the rides.
Swing Chair: a minimum height of 110cm is required. Children between 110cm-120cm must ride with an adult, 120cm and above may ride alone.
Ferris Wheel: children below 120cm must ride with an adult.
Superslide: a minimum height of 110cm is required. Children between 110cm-120cm must ride with an adult, 120cm and above may ride alone.
Carousel: this ride is for children only. Children below 105cm must ride with an adult (adult must stand next to child).
If I am below 110cm is it worth me getting a wristband?
Yes, we have many options for younger kids including Carousel, Ferris Wheel and Inflatable Fun Zones. Some rides must be accompanied by an adult.
How tall do I need to be to ride everything alone?
To be able to access all rides alone you must be 120cm or taller.
How tall do I have to be to play on the Inflatable Fun Zones?
Height restrictions don’t apply. If you are between 0 - 15 years you will be able to access the Inflatable Fun Zone applicable for your age group.
How can I check my child’s height?
We have a height chart at the rides ticket booth for children to measure themselves on. Note: heights are also confirmed at each individual ride, and ride the operators decision is final.
Do carers with companion cards have to pay to ride?
No, carers who present a companion card at the rides ticket booth are able to get the same pass as their client or child for free.
Where can I purchase rides passes
Ride tokens and wristbands can only be purchased from the rides ticket booth. Rides passes cannot be purchased at Garden entry.