Do you accept pensioners card or do you have pensioners discount?
We do not accept pensioner cards.
Do you accept the Companion Card for HVG?
Yes. The Companion Card is a credit-card sized photo ID card issued to people with a disability who require lifelong attendant care.
Registered companions must present their photo ID Companion Card when purchasing tickets at Garden Entry.
Please contact email@example.com if you wish to use your companion card for Mega Creatures
Is HVG accessible to prams and strollers?
Paths and ramps are wide enough to accommodate pedestrians, wheelchairs and strollers.
Am I able to hire a wheelchair?
No, we do not hire out wheelchairs.
Registered guide dogs and companion dogs are allowed into the Gardens with their owners. Documentation for these animals is required upon entry.
For visitors there is free parking available and limited disabled parking, displaying of a disability parking permit is required.
Is HVG accessible to everyone?
Hunter Valley Gardens is located on a 25 hectare site. The garden paths are approximately 8km and contain loose granite which can be navigated by wheelchairs. Please wear sensible footwear and take all necessary precautions to prevent injury to yourself.
What happens to lost property?
Lost property can be collected from Garden Entry or call 4998 4000. Items that are not claimed within 7 days will be discarded or donated to local charities.
Can I bring my own food into Hunter Valley Gardens?
No, but food is available in the Garden Terrace Café restaurant located at the entry to the Gardens. There will also be a limited range of food and drinks available for sale within the event area of the gardens during event periods.
Can I buy food and drinks at Hunter Valley Gardens?
Yes, our Garden Terrace Café will be open during each session with take away options and limited seating.
Can I bring my own drinks into Hunter Valley Gardens?
You may bring bottled water into Hunter Valley Gardens. But alcohol and soft drinks are not permitted.
Can I bring alcohol into Hunter Valley Gardens?
No, however the Garden Terrace Café and food stall in the event area will have alcoholic beverages for sale.
Can I take my family pet, bike, skateboard, drone, rollerblades or scooter inside Hunter Valley Gardens?
In the interest of the public, all of the above are not permitted.