General Information

  • What are the event dates?

    Friday 18 April – Monday 21 April 2025.

  • What are the trading hours?

    Mega Creatures – Day session. From 9am to 4pm. Last entry 3pm.
    Rides operate from 10am to 3:30pm. Ticket Booth open from 10am to 3pm. Last ride 3:15pm.

    Giant Easter Egg Hunt:
    Tickets are $2 per hunt per child. Must be pre-purchased online, and are session specific, as an add on to your Mega Creatures Day session tickets. There will be two Easter Egg Hunt on Friday 18 and Monday 21 April and three Easter Egg Hunt on Saturday 19 and Sunday 20 April.
    Children with pre-purchased tickets can participate in the Giant Easter Egg Hunt and search for thousands of brightly coloured plastic eggs around the Frog Ponds area.
    Every child receives an Easter chocolate at the completion of the hunt.

    Friday 18 April

    Saturday 19 April

    Sunday 20 April

    Monday 21 April

    10am 

    Junior Egg Hunt - children under 6yrs only. Each child under 5yrs is permitted to be accompanied by one adult. 

    Saturday 19 April

    Sunday 20 April

     

    11am 

    All ages Egg Hunt - 15 yrs and under. Each child under 5yrs must be accompanied by one adult.

    Friday 18 April

    Saturday 19 April

    Sunday 20 April

    Monday 21 April

    12:30pm

    All ages Egg Hunt - 15 yrs and under. Each child under 5yrs must be accompanied by one adult.

     

    Easter Bunny appearance:
    Special guest appearances from the Easter Bunny around the Brumbies and Frog Ponds area.

    Friday 18 April

     

    10:30am

    1:15pm 

    Saturday 19 April

    Sunday 20 April

     

    10:30am

    12:15pm

    1:15pm 

    Monday 21 April

    10:30am
    12:15pm

  • What is the event?

    Easter at Hunter Valley Gardens takes place on the Easter long weekend during Mega Creatures event. Tickets for the Giant Easter Egg Hunt are $2 per hunt per child. Children can search for thousands of brightly coloured plastic eggs around the Frog Ponds area. Every child receives an Easter chocolate at the completion of the hunt regardless of how many eggs they collect. (lolly alternative is available for children with intolerances and allergies).

    Golden Easter Egg Hunt
    Hidden among our 10 themed gardens each day will be a special Golden Easter Egg, the child that finds it will receive a family annual pass.

  • Golden Easter Egg Hunt

    Hidden among our 10 themed gardens each day will be a special Golden Easter Egg, the child that finds it will receive a family annual pass.

  • Do you need to book tickets for the Giant Easer Egg Hunt?

    Yes, Giant Easter Egg Hunt tickets are $2 per hunt per child. Must be pre-purchased online, and are session specific, as an add on to your Mega Creatures Day session tickets.

  • Where can I buy tickets to Easter at Hunter Valley Gardens?

    Tickets for the Easter Giant Egg Hunt are only available online as an add on at checkout after selecting a family pass. We recommend purchasing tickets online in advance to avoid disappointment. Easter Egg Hunt tickets are limited.

  • What are the ticket prices?

    Easter weekend occurs during our Mega Creatures event. Tickets need to be purchased online for the Mega Creatures Day Session on Easter long weekend dates: Friday 18 April to Monday 21 April 2025. The Easter Egg Hunt tickets are $2 and must be added to the online checkout basket.
    MC Day Session 9am to 4pm
    Adult 16+ $41
    Children 4-15yrs $31
    Children 3yrs and under FREE (must still have a ticket for entry)
    Family 2 adults 2 children $126
    Family 2 adults 1 child $102
    Family 1 adult 2 children $96
    Extra Child (4-15yrs with Family Pass) $28

  • Can I leave the event at Hunter Valley Gardens and come back?

    Yes, pass outs are allowed providing you leave and return the same day the ticket is dated. See Garden Entry prior to exiting the Gardens.

  • Do you have to pay for the activities once inside the Gardens?

    Giant Easter Egg Hunt tickets are $2 per hunt per child. The rides are all user pay. These include Superslide, Swing Chair, Carousel, Ferris Wheel and Tea Cups. Rides are $6 per ride or you can purchase a bonus 6 ticket pass for $30, tickets can be purchased at the rides booth. Height and age restrictions apply.

  • Is the event suitable for wheelchairs?

    At Hunter Valley Gardens, we strive to ensure accessibility for all our visitors. We have over 8km of crushed granite pathways throughout the Gardens, making most areas accessible for wheelchairs.

    Please note, while the majority of our pathways are wheelchair-friendly, some lookouts and specific areas like the Italian Grotto have stairs, limiting accessibility to those parts. Additionally, as an outdoor space, our paths can be affected by weather and the natural landscape, which may result in uneven surfaces and steep inclines.
    A specially designed wheelchair accessible gondola is available on our Ferris Wheel, accommodating one wheelchair user and a carer.

  • Are there wheelchairs for hire?

    No, we do not have any wheelchairs for hire. You are welcome to bring your own.

  • Are there any guided tours of the Gardens?

    No, there are no guided tours through the Gardens.

  • Event Updates

    Updates weather or any other event announcements will be posted on our Facebook page. www.facebook.com/huntervalleygardens

  • What happens if it rains?

    Easter at Hunter Valley Gardens is an outdoor activity and is subject to changing weather conditions. We do our very best to make sure the activities remain open, which means the activities will continue in the case of rain and will only be cancelled if the weather conditions are considered dangerous by event management.
    Changes to tickets must be requested 24 hours prior to the booked date by visiting http://bit.ly/Booking_update
    The team will get back to you as soon as possible during business hours Monday to Friday.
    We strongly recommend you bring your own wet weather gear. The use of umbrellas is accepted.
    If the activity is cancelled for any reason, the information will be posted on our Facebook page www.facebook.com/huntervalleygardens, and an SMS will be sent to all ticket holders using the phone number attached to the booking.
    Hunter Valley Gardens will take all reasonable efforts to notify of a cancellation ASAP, however, due to the unpredictability of a change in weather conditions, cancellations may be at short notice.

  • What food options are available from the food stalls within the Gardens?

    The Garden Terrace Café is open from 9:30am to 3:30pm and the event food stalls are open from from 9:30am to 3:30pm and from 5:30pm to 8:30pm. The food stalls offer meals and snacks such loaded fries, burgers, kids meals: burgers, nuggets and chips, fish and chips, ice creams, assorted soft drinks, juice and water and so much more.

Ticketing

  • Where can I buy tickets to Mega Creatures?

    Tickets can be purchased online at hvg.com.au and at entry, choose your day and session subject to availability. Mega Creatures tickets are for single use only, tickets are valid for the date and session booked.

    MC Day Session 9am to 4pm
    Adult 16+ $41
    Children 4-15yrs $31
    Children 3yrs and under FREE (must still have a ticket for entry)
    Family 2 adults 2 children $126
    Family 2 adults 1 child $102
    Family 1 adult 2 children $96
    Extra Child (4-15yrs with Family Pass) $28

    MC Night Session 5pm to 9pm
    Adult 16+ $41
    Children 4-15yrs $31
    Children 3yrs and under FREE (must still have a ticket for entry)
    Family 2 adults 2 children $126
    Family 2 adults 1 child $102
    Family 1 adult 2 children $96
    Extra Child (4-15yrs with Family Pass) $28

    MC Day / Night combination tickets* 9am to 4pm and 5pm to 9pm
    (ALL VISITORS MUST VACATE BETWEEN 4PM – 5PM)
    Adult 16+ $59
    Children 4-15yrs $48
    Children 3yrs and under FREE (must still have a ticket for entry)
    Family 2 adults 2 children $193
    Family 2 adults 1 child $159
    Family 1 adult 2 children $140
    Extra Child (4-15yrs with Family Pass) $46

    *Day/night combination tickets may be redeemed on separate days.
    Rides are $6 per ride, or you can purchase a bonus 6 ticket pass for $30. All rides are an additional cost to entry and can be purchased at the ticket booth located in the event area.

  • Can I leave Mega Creatures at Hunter Valley Gardens and come back?

    Yes, pass outs are allowed providing you leave and return the same day the ticket is dated. See Garden Entry prior to exiting the Gardens.

  • What happens to my tickets if the event closes due to adverse weather conditions?

    Mega Creatures and Mega Creatures Night Safari at Hunter Valley Gardens are date specific and can only be used for the day purchased, if Hunter Valley Gardens needs to close due to a severe weather event, ticket holders will be offered a change of date (subject to availability) or a gift card.

  • What method of payment is accepted?

    Tickets may be purchased online via credit card, tickets can also be purchased at Garden entry using cash or credit card. Tickets cannot be purchased over the phone.

  • Do I need to purchase my tickets online?

    Tickets are available online and from Garden entry however, we recommend purchasing tickets online in advance to avoid disappointment. Online sales close an hour before the event finishes for the session on the day.
    Tickets for the Giant Easter Egg Hunt are only available online as an add on at checkout after selecting a family pass.

  • What if I cannot attend the date I have booked?

    If you need to change the date of your booking, visit huntervalleygardens.com.au/bookings and request your change a minimum of 24 hours in advance.

  • Do I need to print my tickets?

    We recommend printing tickets. However mobile tickets are also accepted. Tickets are able to be retrieved at entry upon presentation of identification. If tickets cannot be presented/retrieved at the gate, this will result in non-entry.

  • Can you purchase tickets from entry on the day of your visit?

    Subject to availability, you may be able to purchase tickets at entry during the day of your visit. However, we strongly recommend purchasing all your tickets online in advance to avoid disappointment.

  • I have purchased an online ticket, and it didn’t arrive, what is the next step?

    Most tickets that have not been received are either caught by your email spam filters or the email address was incorrectly entered. If your tickets have not arrived, please use this form http://bit.ly/Booking_update before your date of arrival. The team will get back to you as soon as possible during business hours Monday to Friday.
    If you have lost your ticket, please proceed to Garden Entry with your valid identification where a staff member will be able to look up your order at entry.

  • What is HVG’s activity refund policy?

    Refunds are only available if the Gardens do not open on the date of your booking. Tickets may be exchanged for another day, depending on availability or the value transferred to a Hunter Valley Gardens Gift Card which expires 1 year from the date of delivery. Changes to tickets must be requested 24 hours prior to the booked date by visiting http://bit.ly/Booking_update

  • How do you receive the online tickets?

    Online tickets are emailed to the email address you provided. If you have not received your tickets, please check your spam/junk mail. If your tickets cannot be located, you may have entered the wrong email address. Please contact us at https://www.huntervalleygardens.com.au/bookings/ for further assistance.

  • Lost tickets

    If you lose your ticket, new tickets can be issued by visiting huntervalleygardens.com.au/bookings and requesting an update to your order.

  • Can you purchase night tickets from entry on the day of your visit?

    Subject to availability, you may be able to purchase tickets at entry during the day of your visit. However, we strongly recommend purchasing all your tickets online in advance to avoid disappointment.

  • Can I use the day/night ticket pass to visit on a different night or day from the date I booked?

    Yes. Subject to availability you can use your day and night pass on different nights. This applies to the combo tickets only.

Amusement Rides

  • What are the rides?

    Our amusement rides bring an added element of fun to the Gardens for both the young and young at heart. Rides include:

    • Superslide
    • Swing Chair
    • Carousel
    • Ferris Wheel
    • Tea Cups

    Children must be supervised at all times whilst on the rides.

    Rides will not operate during adverse weather conditions as determined by the manager on site.

  • Who can go on the rides?

    Guests can purchase a ticket to participate on our amusement rides providing they meet all the following safety requirements for the ride they wish to participate on.
    Our rides are subject to safety requirements that a user must meet to participate. Key height restrictions are listed below, but other conditions can be found on the safety requirements signage at each of the rides.

    • Ferris Wheel: Children below 120cm must ride with an adult.
    • Carousel: Children below 105cm must ride with an adult (adult must stand next to child), children 106cm and under 16yrs may ride alone.
    • Tea Cups: Children between 95cm-120cm must ride with an adult, 120cm and above may ride alone.
    • Swing Chair: Children between 110cm–120cm must ride with an adult, 120cm and above mar ride alone.
    • Superslide: Children between 110cm-120cm must ride with an adult, 120cm and above may ride alone.

    Children must always be supervised
    PLEASE NOTE: Heights are checked at each individual ride and access will be approved by the operator.
    A specially designed wheelchair accessible gondola is available on the Ferris Wheel, accommodating one wheelchair user and a carer.

  • How much are the rides?

    Rides are $6 per ride, or you can purchase a bonus 6 ticket pass for $30.

  • What can I use the ticket on?

    1 ticket per ride applies on the Ferris Wheel, Tea Cups, Swing Chair and Carousel. An accompanying adult may stand with a small child on the carousel only without the use of a ride ticket.
    The Superslide is 2 rides per ticket – as children between 110cm-120cm must ride with an adult, the accompanying adult rides without the use of a ride ticket.

  • Where can I purchase a ticket?

    Ride tickets can be purchased from the ticket booth. See individual event programs for opening times.

  • Is one ticket all I need for the Ferris Wheel for my family?

    Tickets are per person, not per Gondola.

  • Do I need to purchase an additional ticket to ride with my child?

    All rides operate on a 1 ticket per seat basis. A parent may stand with a small child on the Carousel or ride the Superslide with children between 110-120cm at no additional cost.

  • What if I have a baby, do they need a ride ticket?

    Babies 18 months and below are permitted to ride with adults on the Ferris Wheel for free. They must have a ticket for the Carousel.

  • Do carers with companion cards have to pay to ride?

    No, carers who present a companion card at the rides ticket booth are able to get the same pass as their client or child for free.

  • Rides closures

    Safety is of the utmost importance to us. Due to weather and maintenance, we may temporarily close the rides at times for customer safety, however we do endeavour to have them open again as soon as possible.

Food and Beverages in the Garden

  • Can I buy food and drinks at Hunter Valley Gardens?

    Yes, our Garden Terrace Café will be open with take away options and limited seating from 9:30am to 3:30pm. There will be the Gardens food stall and additional stalls in the event area from 9:30am to 3:30pm and from 5:30pm to 8:30pm.

  • Can I bring my own drinks into Hunter Valley Gardens?

    You may bring bottled water into Hunter Valley Gardens. Alcohol and soft drinks are not permitted.

  • Can I bring my own food into Hunter Valley Gardens?

    Food or Picnics cannot be brought into the Gardens; food is available in the Garden Terrace Café from 9:30am to 3:30pm located at the entry to the Gardens and in the food stalls located in the event area from 9:30am to 3:30pm and from 5:30pm to 8:30pm. However, you can bring sealed bottled water.

  • I want to bring my own food.

    If you do not wish to purchase food in the Gardens, there is the option to purchase food from one of the shops in Hunter Valley Shopping Village or enjoy a packed meal or BBQ in the park near the HVG Shopping Village. We offer re-entry passes if you’re coming back on the same day. For this option, please see staff at the entry gate.

  • What food options are available from the food stalls within the Gardens?

    The Garden Terrace Café is open from 9:30am to 3:30pm and the event food stalls are open from from 9:30am to 3:30pm and from 5:30pm to 8:30pm. The food stalls offer meals and snacks such loaded fries, burgers, kids meals: burgers, nuggets and chips, fish and chips, ice creams, assorted soft drinks, juice and water and so much more.

Conditions of Entry

  • Prohibited Items

    Prohibited items include drones, ride-on toys, scooters, roller skates, eskies, skateboards and items deemed to be unsafe by management.

  • What happens to lost property?

    Lost property can be collected from Garden Entry or call (02) 4998 4000. Items that are not claimed within 7 days will be discarded or donated to local charities.

  • Is HVG accessible to everyone?

    Hunter Valley Gardens is located on a 14-hectare site. The garden paths are over 8km of crushed granite pathways throughout the Gardens, making most areas accessible for wheelchairs.

    Please note, while the majority of our pathways are wheelchair-friendly, some lookouts and specific areas like the Italian Grotto have stairs, limiting accessibility to those parts. Additionally, as an outdoor space, our paths can be affected by weather and the natural landscape, which may result in uneven surfaces and steep inclines.

  • Parking

    There is free parking available and limited disabled parking, displaying of a disability parking permit is required.

  • Can I bring my pet?

    No pets are allowed into the Gardens. Registered guide dogs and companion dogs are allowed into the Gardens with their owners. Documentation for these animals is required upon entry.

  • Is HVG accessible to prams and strollers?

    The paths and ramps are wide enough to accommodate pedestrians, wheelchairs, and strollers. However, please refer to the question, "Is HVG accessible to everyone?" for more information.

  • Do you accept pensioners card, or do you have pensioners discount?

    We do not accept pensioner cards or have a Seniors price for events.

  • Am I able to hire a wheelchair?

    We do not have wheelchairs available to hire, you are welcome to bring your own. 

  • Can I photograph or film the Gardens for commercial purposes?

    No filming or photography, of a professional nature (including weddings, special occasions, social media influencers etc.), is permitted in Hunter Valley Gardens without prior written consent from Hunter Valley Gardens.

    All commercial filming and photography within Hunter Valley Gardens property will attract a commercial photography fee, for all enquiries contact sales@hvg.com.au