Ticketing Mega Creatures

Yes. Subject to availability you can use your day and night pass on different night. This applies to the combo tickets only.

Subject to availability, you may be able to purchase tickets at entry during the day of your visit. However, we strongly recommend purchasing all your tickets online in advance to avoid disappointment.

If you lose your ticket, new tickets can be issued by visiting huntervalleygardens.com.au/bookings and requesting an update to your order.

Online tickets are emailed to the email address you provided. If you have not received your tickets, please check your spam/junk mail. If your tickets cannot be located, you may have entered the wrong email…

Refunds are only available if the Gardens do not open on the date of your booking. Tickets may be exchanged for another day, depending on availability or the value transferred to a Hunter Valley Gardens…

Most tickets that have not been received are either caught by your email spam filters or the email address was incorrectly entered. If your tickets have not arrived, please use this form http://bit.ly/Booking_update before your…

Subject to availability, you may be able to purchase tickets at entry during the day of your visit. However, we strongly recommend purchasing all your tickets online in advance to avoid disappointment.

We recommend printing tickets. However mobile tickets are also accepted. Tickets are able to be retrieved at entry upon presentation of identification. If tickets cannot be presented/retrieved at the gate, this will result in non-entry.

If you need to change the date of your booking, visit huntervalleygardens.com.au/bookings and request your change a minimum of 24 hours in advance.

Tickets are available online and from Garden entry however, we recommend purchasing tickets online in advance to avoid disappointment. Online sales close an hour before the event finishes for the session on the day. We…