Event FAQ's

I want to bring my own food.

If you do not wish to purchase food in the Gardens, there is the option to purchase food from one of the shops in Hunter Valley Shopping Village or enjoy a packed meal or BBQ…

Lost tickets

If you lose your ticket, new tickets can be issued by visiting huntervalleygardens.com.au/bookings and requesting an update to your order.

How do you receive the online tickets?

Online tickets are emailed to the email address you provided. If you have not received your tickets, please check your spam/junk mail. If your tickets cannot be located, you may have entered the wrong email…

What is HVG’s activities refund policy?

Refunds are only available if the Gardens do not open on the date of your booking. Tickets may be exchanged for another day, depending on availability or the value transferred to a Hunter Valley Gardens…