Easter Long Weekend FAQ's

Friday 29th March to Monday 1st April 2024.

Hunter Valley Gardens 9am - 5pm (last entry is 4pm)
Rides operate from 10am - 2pm (last ride is 1:45pm)
Giant Easter egg Hunt: Friday 29th, Saturday 30th, Sunday 31st March.

10am Junior Easter Egg Hunt, children under 6 years old only.
12pm All ages Easter Egg Hunt, 15 years and under.
2pm All ages Easter Egg Hunt, 15 years and under.

Easter Bunny appearance: Friday 29th, Saturday 30th, Sunday 31st March.
9:30am, 11:30am and 1:30pm.

Easter at Hunter Valley Gardens takes place on the Easter long weekend. Children can participate in the Giant Easter Egg Hunt from Friday 29th to Sunday 31st March, and search for thousands of brightly coloured plastic eggs around the Brumbies and Frog Pond area. Every child receives an Easter chocolate at the completion of the hunt regardless of how many eggs they collect. (lolly alternative is available for children with intolerances and allergies).

Hidden among our 10 themed gardens each day will be a special Golden Easter Egg, the child that finds it will receive a family annual pass.

No, there aren’t tickets for any of the hunts. You need to be in the area of the hunt and register with the event on site before the hunt starts.

Tickets can be purchased online and at the gates subject to availability.

The Giant Easter Egg Hunt runs from 9:30am to 2pm on Friday 29th, Saturday 30th and Sunday 31st March. The tickets include one Easter Egg Hunt per child and access to the Gardens.
Adult 16+ $40
Children 4-15 years $30
Children 3yrs and under FREE (must still have a ticket for entry)
Family 2 adults 2 children $122
Family 2 adults 1 child $99
Family 1 adult 2 children $93
Extra Child (4-15yrs) $27

Yes, pass outs are allowed providing you leave and return the same day the ticket is dated. See Garden Entry, your tickets will be stamped and required as proof of payment when re-entering the Gardens.

Each kids’ entry ticket includes access into 1 Egg Hunt. The rides are all user pay. These include Superslide, Swing Chair, Carousel, Ferris Wheel and Tea Cups. Rides are $6 per ride or you can purchase a bonus 6 ticket pass for $30, tickets can be purchased at the rides booth. Height and age restrictions apply.

All of the paths within Hunter Valley Gardens are wheelchair friendly. We do not have any wheelchairs for hire. You are welcome to bring your own.

No, we do not have any wheelchairs for hire. You are welcome to bring your own.

No, there are no guided tours through the Gardens.

Updates weather or any other event announcements will be posted on our Facebook page. www.facebook.com/huntervalleygardens

Easter at Hunter Valley Gardens is an outdoor activity and is subject to changing weather conditions. We do our very best to make sure the activities can remain open, which means the activities will continue in the case of rain and will only be cancelled if the weather conditions are considered dangerous by event management.
Changes to tickets must be requested 24 hours prior to the booked date by visiting http://bit.ly/Booking_update
The team will get back to you as soon as possible during business hours Monday to Friday.
We strongly recommend you bring your own wet weather gear. The use of umbrellas is accepted.
If the activity is cancelled for any reason, the information will be posted on our Facebook page www.facebook.com/huntervalleygardens, and an SMS will be sent to all ticket holders using the phone number attached to the booking.
Hunter Valley Gardens will take all reasonable efforts to notify of a cancellation ASAP, however, due to the unpredictability of a change in weather conditions, cancellations may be at short notice.

Yes, our Garden Terrace Café will be open with take away options and limited seating from 9am to 3pm. There will be the Gardens food stall in the event area from 10am to 2pm.

Food or Picnics cannot be brought into the Gardens; food is available in the Garden Terrace Café from 9am to 3pm located at the entry to the Gardens and in the food stall located in the event area from 10am to 2pm. However, you can bring sealed bottled water.

The Garden Terrace Café is open from 9am to 3pm and event food stall is open the Easter Long Weekend (Friday 29th March to Monday 1st April) from 10am to 2pm and will offer a range of treats for the whole family. The food stall located in the event area offers meals and snacks such as burgers, loaded fries, nuggets, chips, ice creams, assorted soft drinks, coffee and water.

Easter at Hunter Valley Gardens is date specific and can only be used for the day purchased, if Hunter Valley Gardens needs to close due to a severe weather event, ticket holders will be offered a change of date (subject to availability) or a gift card.

Tickets may be purchased online via credit card, tickets can also be purchased at Garden entry using cash or credit card. Tickets cannot be purchased over the phone.

Tickets are available online and from Garden entry however, we recommend purchasing tickets online in advance to avoid disappointment. Online sales close for that day at 4pm.
We do not sell any tickets through third-party sellers, only purchase your online tickets from huntervalleygardens.com.au

If you need to change the date of your booking, visit huntervalleygardens.com.au/bookings and request your change a minimum of 24 hours in advance.

We recommend printing tickets. However mobile tickets are also accepted. Tickets are able to be retrieved at entry upon presentation of identification. If tickets cannot be presented/retrieved at the gate, this will result in non-entry.

Subject to availability, you may be able to purchase tickets at entry during the day of your visit. However, we strongly recommend purchasing all your tickets online in advance to avoid disappointment.

Most tickets that have not been received are either caught by your email spam filters or the email address was incorrectly entered. If your tickets have not arrived, please use this form http://bit.ly/Booking_update before your date of arrival. The team will get back to you as soon as possible during business hours Monday to Friday.
If you have lost your ticket, please proceed to Garden Entry with your valid identification where a staff member will be able to look up your order at entry.

Refunds are only available if the Gardens do not open on the date of your booking. Tickets may be exchanged for another day, depending on availability or the value transferred to a Hunter Valley Gardens Gift Card. Changes to tickets must be requested 24 hours prior to the booked date by visiting http://bit.ly/Booking_update

Online tickets are emailed to the email address you provided. If you have not received your tickets, please check your spam/junk mail. If your tickets cannot be located, you may have entered the wrong email address. Please contact us at https://www.huntervalleygardens.com.au/bookings/ for further assistance.

If you lose your ticket, new tickets can be issued by visiting huntervalleygardens.com.au/bookings and requesting an update to your order.

Our amusement rides bring an added element of fun to the Gardens for both the young and young at heart. Rides include:

• Superslide
• Swing Chair
• Carousel
• Ferris Wheel
• Tea Cups

Children must be supervised at all times whilst on the rides.

Rides will not operate during adverse weather conditions as determined by the manager on site.

Guests can purchase a ticket to participate on our amusement rides providing they meet all the following safety requirements for the ride they wish to participate on.
Our rides are subject to safety requirements that a user must meet to participate. Key height restrictions are listed below, but other conditions can be found on the safety requirements signage at each of the rides.

• Ferris Wheel: Children below 120cm must ride with an adult.
• Carousel: Children below 105cm must ride with an adult (adult must stand next to child), children 106cm and under 16yrs may ride alone.
• Tea Cups: Children between 95cm-120cm must ride with an adult, 120cm and above may ride alone.
• Swing Chair: Children between 110cm–120cm must ride with an adult, 120cm and above mar ride alone.
• Superslide: Children between 110cm-120cm must ride with an adult, 120cm and above may ride alone.

Children must always be supervised
PLEASE NOTE: Heights are checked at each individual ride and access will be approved by the operator.

Ride tickets can be purchased for $6 per ride or 6 rides for $30.

1 ticket per ride applies on the Ferris Wheel, Tea Cups, Swing Chair and Carousel. An accompanying adult may stand with a small child on the carousel only without the use of a ride ticket.
The Superslide is 2 rides per ticket – as children between 110cm-120cm must ride with an adult, the accompanying adult rides without the use of a ride ticket.

Ride tickets can be purchased from the ticket booth. See individual event programs for opening times.

Tickets are per person, not per Gondola.

All rides operate on a 1 ticket per seat basis. A parent may stand with a small child on the Carousel or ride the Superslide with children between 110-120cm at no additional cost.

Babies 18 months and below are permitted to ride with adults on the Ferris Wheel for free. They must have a ticket for the Carousel.

No, carers who present a companion card at the ride ticket booth are able to get the same pass as their client or child for free.

Safety is of the utmost importance to us. Due to weather and maintenance, we may temporarily close the rides at times for customer safety, however we do endeavour to have them open again as soon as possible.

No food, drinks, alcohol or picnics can be brought into the Gardens, food is available in the Garden Terrace Café (9:30am - 3:30pm) located at the entry to the Gardens.

However, you can bring sealed bottled water.

If you do not wish to purchase food in the Gardens, there is the option to enjoy a packed meal or BBQ in the park near the HVG Shopping Village prior to entering the Gardens. Re-entry passes are available if you’re coming back in the same session.

Yes, our Garden Terrace Café will be open with take away options and limited seating from 9am to 3pm. There will be the Gardens food stall in the event area from 10am to 2pm.

You may bring bottled water into Hunter Valley Gardens. Alcohol and soft drinks are not permitted.

Food or Picnics cannot be brought into the Gardens; food is available in the Garden Terrace Café from 9am to 3pm located at the entry to the Gardens and in the food stall located in the event area from 10am to 2pm. However, you can bring sealed bottled water.

If you do not wish to purchase food in the Gardens, there is the option to purchase food from one of the shops in Hunter Valley Shopping Village or enjoy a packed meal or BBQ in the park near the HVG Shopping Village. We offer re-entry passes if you’re coming back on the same day. For this option, please see staff at the entry gate.

The Garden Terrace Café is open from 9am to 3pm and event food stall is open the Easter Long Weekend (Friday 29th March to Monday 1st April) from 10am to 2pm and will offer a range of treats for the whole family. The food stall located in the event area offers meals and snacks such as burgers, loaded fries, nuggets, chips, ice creams, assorted soft drinks, coffee and water.

Prohibited items include drones, ride-on toys, scooters, roller skates, eskies, skateboards and items deemed to be unsafe by management.

No food, drinks, alcohol or picnics can be brought into the Gardens, food is available in the Garden Terrace Café (9:30am - 3:30pm) located at the entry to the Gardens.

However, you can bring sealed bottled water.

If you do not wish to purchase food in the Gardens, there is the option to enjoy a packed meal or BBQ in the park near the HVG Shopping Village prior to entering the Gardens. Re-entry passes are available if you’re coming back in the same session.

Lost property can be collected from Garden Entry or call (02) 4998 4000. Items that are not claimed within 7 days will be discarded or donated to local charities.

Hunter Valley Gardens is located on a 14-hectare site. The garden paths are approximately 8km and contain loose granite which can be navigated by wheelchairs. Please wear sensible footwear and take all necessary precautions to prevent injury to yourself.

There is free parking available and limited disabled parking, displaying of a disability parking permit is required.

No pets are allowed into the Gardens. Registered guide dogs and companion dogs are allowed into the Gardens with their owners. Documentation for these animals is required upon entry.

Paths and ramps are wide enough to accommodate pedestrians, wheelchairs and strollers.

Yes. The Companion Card is a credit-card sized photo ID card issued to people with a disability who require lifelong attendant care.

We do not accept pensioner cards or have a Seniors price for events.

We do not have wheelchairs available to hire, you are welcome to bring your own.